Terms & Conditions

1. Introduction

Welcome to Ongon Studio. These Terms & Conditions govern your access to and use of our website and services.

By accessing our website, you agree to these terms. If you do not agree, please discontinue using our website.

2. Our Services

Ongon Studio provides digital design and development services, including:

• Website design and development
• E-commerce website development
• Website redesign
• Responsive website development
• Digital brand presentation
• Website optimization

The availability and scope of services depend on individual project agreements.

3. Project Agreements

Before starting a project, we aim to establish a written agreement outlining:

• Project scope and deliverables
• Pricing and payment schedules
• Estimated project timelines
• Included revisions
• Client responsibilities
• Intellectual property rights
• Cancellation and refund terms

Submitting a project inquiry does not guarantee acceptance or create a contractual relationship.

4. Pricing and Payments

Project fees and payment schedules will be communicated before work begins.

Additional work outside the agreed scope may incur extra charges, subject to agreement with the client.

Clients are responsible for making payments according to the terms established in their project agreement or invoice.

5. Client Responsibilities

Clients agree to:

• Provide accurate project information and requirements.
• Supply content and materials they have the legal right to use.
• Provide necessary feedback, approvals, and access.
• Review deliverables within agreed timeframes.
• Ensure that their products, services, and supplied materials comply with applicable laws.

Delays in providing information, materials, or approvals may affect project timelines.

6. Ethical Project Standards

Ongon Studio aims to work with businesses and projects consistent with its ethical standards and applicable laws.

We reserve the right to decline project inquiries or requested deliverables that conflict with our established standards or applicable law, subject to any existing contractual obligations.

We may request additional information about a business, its products, or the intended use of a website before accepting a project.

7. Intellectual Property

Ownership and usage rights for website designs, source code, graphics, and other deliverables will be established in the relevant project agreement.

Clients are responsible for ensuring that materials they provide, including photographs, logos, text, and other assets, may lawfully be used for the intended purpose.

Third-party software, fonts, images, and other licensed materials remain subject to their respective licence terms.

Unless otherwise agreed, Ongon Studio retains ownership of its pre-existing tools, resources, and development methods.

8. Third-Party Services

Our projects may use third-party platforms, hosting providers, plugins, payment processors, or other software.

These services may have separate fees, terms, and technical requirements.

Ongon Studio does not control independent third-party services and cannot guarantee their availability, security, or continued operation.

9. Website Availability

We aim to maintain a reliable and accessible website. However, we do not guarantee uninterrupted access or that the website will always be free from errors.

We reserve the right to update, modify, suspend, or discontinue website features when reasonably necessary.

10. Limitation of Liability

To the extent permitted by applicable law, Ongon Studio shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any additional limitations relating to individual projects will be addressed in the relevant project agreement.

11. Confidentiality

We aim to handle confidential client information responsibly and use it only as reasonably necessary to discuss, deliver, or manage the relevant project, subject to applicable legal obligations.

Clients should identify confidential materials when providing them to us.

Any specific confidentiality requirements may be established in a separate written agreement.

12. Cancellation and Refunds

Cancellation arrangements, payment obligations, and refund eligibility will be established in the relevant project agreement.

Any applicable refund rights under mandatory law remain unaffected by these terms.

Clients should review the agreed cancellation terms before authorising work to begin.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised effective date. Continued use of our website after an update does not override any consent or notice requirements imposed by applicable law.

14. Governing Law

These Terms & Conditions are subject to applicable law.

Where appropriate, the governing law and jurisdiction for a specific project will be specified in the relevant written agreement.